Sales Support Representative m/v

Onze klant is gevestigd in Hoogstraten

Job Specification:     (Insert a summary of the purpose of the position here)

• Handle all pre sales supporting activities, which should result in a sales order.


• (Pro) Actively support the sales force to grow the companies business to existing customers.


• 
  

  List of Duties:     (Insert the duties/tasks including daily, weekly, monthly, quarterly, annual and regular, irregular and ad hoc duties)

  
  

   

  
  
  • Preparation and follow-up of quotations including all information on e.g. quantities, pricing and margins.
  
  
  • Providing all necessary data for the so-called pre-production process into the system.
  
  
  • Fill out all details, data and screen on data quality to be able to complete a customer contract.
  
  
  • Continuous volume, price and margin analysis, ensuring customer data is current and actions needed, can be initiated via the Sales Force.
  
  
  • Input and support to Sales Force on customer presentations.
  
  
  • Review incoming customer visit reports and follow-up where required.
  
  
  • Continuous analysis and follow-up on forecast versus actuals per individual customer, who’s forecast is listed in the system.
  
  
  • Review, update and maintain customer data within the unique customer profile.
  
  
  • Prepare independent quotations for small customers and keeping the Sales Force informed on terms, conditions, pricing and margins.
  
  
  • Interaction with Sales, Finance and Logistics to ensure up-to-date data and maintain current customer and product information.
  
  
  • Maintain complete communication and information on the “pre-production process” to the customer and follow-up on the issues with Customer Service department.
  
  
  • Providing excellent customer service to our customers and strive for customer delight.
  
  

Professional Qualifications:     (Insert the technical requirements here)

 

Educational Background (School, University,...):

• Bachelors degree (e.g. Marketing, Economics’ or Communications’).

 

Professional Background (Training, Education,...):

• Minimum of 2 years commercial experience in an international B-to-B market environment.


• Knowledge and operating experience of transport/logistics is preferred.


• Knowledge of and worked with INCO terms.

 

 

Computer Skills:

• Microsoft Office.


• ERP software in general.

 

Languages:

• Excellent language skills, fluent orally and in writing in English (company language) and minimal two other European languages.

Personal Qualifications:     (Insert the personal requirements here, i.e. self-initiative, performance under stress, reliability, etc.)

• Excellent verbal and written communication skills.


• Sound negotiating skills.


• Attention to detail, well organized, accurate and well documented.
  
  • No “9 to 5 mentality”.
  
  
  • Customer Service minded and customer focussed.
  
  
  • Able to cope with deadlines and time pressure.
  
  
  • Result and target driven.
  
  
  • Team player.
  
  
  • Stress resistant personality.
  
  
  • Meeting the required deadlines.
  
  
  • Able to prioritize and take the self-initiative.
  
  
  • Able and willing to work in a dynamical and fast changing environment.
  
  
  • Natural desire to develop a career.
  
  

 

Remarks:

• Internal training will be provided with regard to ERP system, procedures and products.


• Occasional customer visits.

Close (team)working relationship with Sales Manager(s) and Customer Service department.